Delivery Policy

1. Service Type

We provide digital travel consulting and eVisa assistance services. No physical goods are shipped. All services are delivered electronically through our website, email, or other online communication channels.

2. Service Delivery Timeline

The delivery time for our digital services varies depending on the type of service purchased and the complexity of your case:

  • Consultation services are typically delivered within 1–2 business days after payment confirmation.
  • Visa application preparation and related services are typically delivered within 3–7 business days, depending on the information and documents provided by the client.

In some cases, delivery time may vary due to government processing schedules or client response delays.

3. Confirmation of Service Delivery

Once your service is completed, you will receive confirmation via email or online dashboard. The service is considered “delivered” once we have provided consultation results, application forms, or other digital deliverables as agreed.

4. Communication and Access

All correspondence and service updates are sent to the email address you provide at the time of purchase. It is your responsibility to ensure that your contact information is accurate and active to receive updates promptly.

5. Delays and Exceptions

We make every effort to deliver services on time. However, delays may occur due to:

  • Incorrect or incomplete client information
  • Technical or system issues beyond our control
  • Delays caused by government authorities or third-party systems

In such cases, we will promptly inform the client and provide an updated delivery estimate.

6. Non-Delivery Cases

If you do not receive the digital service within the expected timeframe, please contact us at support@visatoazerbaijan.com. We will investigate the issue and ensure that your service is completed or refunded in accordance with our Refund Policy.

7. Contact Information

For questions regarding service delivery, please contact us:

  • Email: support@visatoazerbaijan.com
  • Website: https://visatoazerbaijan.com/
  • Company: BREND AUTO SHOP LLC
  • TAX: 2907874011
  • Address: SUMQAYIT CITY, MAH 42, APT 15, MAN 18
Azerbaijan eVisa Portal