Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or submit a consultation request
• Fill out our travel application forms
• Contact us for support
• Make a payment for our services

Personal Information includes:

• Name, email address, phone number
• Passport and travel document information
• Payment information (processed securely by our payment partners)
• Travel preferences and consultation details

2. How We Use Your Information

We use the information we collect to:

• Provide our travel consulting services
• Process your consultation requests
• Communicate with you about your services
• Send you important updates about your consultation
• Improve our services and website
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Secure payment processing through trusted partners

We do not store or process your card information on our servers. All card payments are processed securely through PASHA Bank’s and BirBank’s certified payment gateways.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Typically, we retain consultation data for 3 years after service completion, unless a longer retention period is required by law.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Request limitation of processing

To exercise these rights, contact us at support@visatoazerbaijan.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website usage
• Provide personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Payment Processors: We use PASHA Bank and BirBank for payment processing. Both banks have their own privacy policies governing the use and protection of your payment information.

We do not store or process your card information on our servers. All card payments are processed securely through PASHA Bank’s and BirBank’s certified payment gateways.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

• Email: support@visatoazerbaijan.com
• Website: https://visatoazerbaijan.com/
• Company: BREND AUTO SHOP LLC
• TAX: 2907874011
• Adress: SUMQAYIT CITY, MAH 42, APT 15, MAN 18